SHIPPING & RETURNs
Once we receive an order, we expect it to ship out one business day later barring any unforeseen issues. If your order is placed over the weekend, this means if standard delivery is selected, we expect that package to ship out no later than Tuesday.
We are not responsible for any customs restrictions, tariffs, or other regulations that may apply at Customs in any country. Any duties or taxes that may apply are your responsibility. If you have any questions, we encourage you to speak with your customs office, although we will ship any products you order to the address you provide.
If approved, your refund will be processed and will automatically be applied to your credit card or original method of payment, usually within 5 to 7 business days, but that can vary depending on your bank. Refunds will be for the product cost and taxes paid if any. Shipping charges are non-refundable.
Currently, we ship throughout the United States as well as internationally. We aim to ship our products pretty much anywhere a customer has an address. If you have questions, please reach out to us at info@stizeusa.com as above or call us at 1-941-351-9155. Additionally, please allow a 24-hour response time for voice mails.
If you provided a valid email address during the checkout process, you will receive an email after your order is placed. This email confirms that we have received your order and are processing your order. Keep this email for your records because it contains your order number and can be used for receipt purposes.
You may check the status of your order by calling 1-941-351-9155 or by sending an email info@stizeusa.com. Please allow a 24-hour response time for voice mails.
We accept Visa, MasterCard, American Express, and Discover credit cards. We do not accept American Express Gift Cards, Visa Gift Cards, or MasterCard Gift Cards at this time.
Yes. Sales tax is calculated using the address where the product is being shipped.
Providing a safe and secure environment for your order information is our top priority. Stize protects the security of your online transaction by taking advantage of Secure Socket Layer (SSL) technology. SSL technology encrypts data allowing only ulo to decode your information and helps to create a secure environment for transactions on the internet.
Tampa, FL | 941-351-9155 | info@biotechfl.com | Visit Florida Biotech
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